FREQUENTLY ASKED QUESTIONS
HOW DO I ENTER L’ÉTAPE MALAYSIA?
Registration for L’Étape Malaysia will be exclusively at www.letapemalaysia.com or via our official ticketing platform RACE X ASIA from 30 March 2021 until 13 September 2021.
WHAT ARE THE CATEGORIES FOR L’ÉTAPE MALAYSIA?
The categories are as below:
- Individual Women
- Men's Team (6 men)
- Women's Team (6 women)
- Mixed Team (6 individuals with at least 1 woman)
• The Ride (60km)
CAN I REGISTER AS A TEAM FOR L’ÉTAPE MALAYSIA?
Absolutely. We have a team category at L’Étape Malaysia. Teams are made up of 6 riders only. The cumulative time of the first three riders will be the competitive measure of the team times. If your team is a mixed team, the time of at least one woman will be taken into account. All members of the team must be registered for the same course.
Prizes will only be given out to team categories if each category has a minimum of 3 registered teams.
WHAT IS THE MINIMUM AND MAXIMUM AGE REQUIREMENT?
There is no maximum age limit as long as the participants if fit (healthy) to cycle. However the minimum age of 16 yrs old is only applicable for 140km & 60km category.
HOW DO I REGISTER MY TEAM FOR L’ÉTAPE MALAYSIA?
During your registration process, you will be asked if you are registering as an individual or team. If registering for a team, you should enter the name of a team you wish to be part of. All team members should then enter the same name on their respective registrations.
HOW MUCH IS THE REGISTRATION FEE FOR INDIVIDUAL PARTICIPANTS?
• The Race (140km)
- First 250 slots : RM280 for Malaysian and RM350 for Non-Malaysian
- 251 - 1000 slots : RM320 for Malaysian and RM390 for Non-Malaysian
- 1001 - 2000 slots : RM360 for Malaysian and RM430 for Non-Malaysian
• The Ride (60km)
- First 250 slots : RM180 for Malaysian and RM250 for Non-Malaysian
IS THERE A LIMIT ON NUMBER OF PARTICIPANTS?
Currently we are limiting up to 4,000 participants for this event as per details below:
• The Race (140km) - 2,000 participants
• The Ride (60km) - 2,000 participants
DOES THE REGISTRATION FEE COVER PERSONAL INSURANCE?
The organisers of the L’Étape Malaysia will provide insurance coverage for every registered riders at the event. Details of the policy is available on the website. However, we strongly encourage all riders to have their own personal insurance coverage to complement what is provided for by the race organisers.
WHAT IF I HAVE CHANGED MY MIND OR CANNOT RIDE ON THE DAY, CAN I RECEIVE A REFUND?
All registrations are non-refundable and non-transferable. However, a registration can be transferred to a rider nominated by the initial registrant if the initial registrant has subscribed to the “Transfer Insurance” option during the registration process. This option can only be subscribed at the time of registration and won’t be available once payment for the registration has been received by L’Étape MALAYSIA.
Transfer of a registration to the next edition of L’Étape Malaysia will be considered on medical grounds only. Registrants seeking a transfer must log an online application via the appropriate online form (URL available on request at firstname.lastname@example.org) before Friday 5 November 2021. Any application logged after this date won’t be considered.
I MADE AN ERROR WHEN I REGISTERED, HOW CAN I FIX IT?
If you need to amend any errors in your registration, please contact the registration team at email@example.com.
HOW MUCH IS THE REGISTRATION FEE FOR TEAM PARTICIPANTS?
WHAT IS INCLUDED IN THE ENTRY FEE?
Upon registration, participants will be entitled to the following :
1. Official L’Étape Malaysia Race Jersey for those participating in the 140km and 60km distances
2. Finisher T-shirt for the 140km and 60km participants (only those who finish the race within the stipulated time)
4. Race bike number plate
5. Official L’Étape Malaysia drawstring bag
6. e-certificate for all finishers
7. Race insurance coverage for all participants
8. Snacks and refreshment on route during race day
9. Mechanical support in the village and on the race course
WILL THERE BE PRIZES FOR L’ÉTAPE MALAYSIA?
Individual The Race (140km) participants will be competing for the coveted official Tour de France Jerseys:
• THE YELLOW JERSEY will be presented to the overall male and female winners of The Race.
• THE GREEN JERSEY will be presented to the male and female The Race winners of the Sprint.
• THE WHITE JERSEY will be presented to the fastest overall male and female in The Race, aged 25 years or less, on the day of the event.
Team riders will not be able to win the jerseys as team riders get assistance from their team members. However, team riders are eligible to compete for individual overall placements.
Only trophies awarded for the following participants:
• The Men’s Team Prize
• The Women’s Team Prize
• The Mixed Team Prize
IS ACCOMODATION INCLUDED IN THE PRICE?
No, accommodation is not included in the price. However, Desaru Coast is offering attractive packages for you to choose from. These include accommodation, ferry services and tour packages around Desaru.
HOW DO I BOOK ACCOMODATION?
Please refer to www.letapemalaysia.com/accommodation where you will find links to book your accommodation.
WHEN WILL MY RESULTS BE PUBLISHED?
Unofficial results will be listed at the end of the event.
IS THE COURSE TIMED?
Yes, the 140km and 60km courses are timed. All riders will be given a number for their bike in their Registration Pack, this will have a timing chip attached and must be secured to the bike. This will record the time of the rider as they cross the Start Line, check points throughout the route and the Finish Line to provide accurate time.
IS THE ROAD CLOSED TO TRAFFIC DURING THE EVENT?
Similar to the professional riders in the Tour de France, the road will be closed to general motor vehicle traffic throughout the entire event. A time limit is set to ensure the road opens again at a specific time and this is outlined in the Time Schedule that will be released closer to the event. After this time, the road will reopen to traffic once again.
WHAT IS THE TIME SCHEDULE?
The Time Schedule helps plan the times at which the road is closed, when riders will be eliminated and when the roads reopen. These times are negotiated with L’Étape Malaysia, the councils, the police and the emergency services. Strict compliance with the Time Schedule is essential if we want to continue to enjoy a road which is entirely closed to traffic in the future.
The entire route will be closed to all non-event related vehicles. Roads will re-open progressively on a time schedule which allows riders who ride at an average of 15 km per hour to complete the route.
The Time Schedule will be published on L'Etape Malaysia's Instagram and Facebook page.
HOW WILL I KNOW IF I AM ELIMINATED FROM L'ÉTAPE MALAYSIA?
The Time Schedule Vehicle will follow the precise Time Schedule on the course. Any participant who is overtaken by this vehicle (which features a timer on its roof) at any point during the race, will be declared “Hors-Course” (out of the race).
WHAT HAPPENS IF I AM ELIMINATED?
If a rider is eliminated, they will be asked to go to the pick-up areas where a bus and truck will take the rider and their bike to the L’Étape Malaysia Village.
ARE THERE RULES THAT STILL NEED TO BE FOLLOWED ON CLOSED ROADS?
When overtaking, do it on the right and with caution;
Indicate prior to overtaking;
When riding in the peloton, indicate to riders following of any dangers or imperfections on the route.
ARE THERE FOOD ZONES ON THE ROUTE?
There will be Food Zones and Energy Zones on the course. Water is available at all Food and Energy Zones via self-serve tanks with taps.
WHERE ARE THE FOOD ZONES LOCATED?
Food and Energy Zone locations will be released 14 days before the event.
WHERE AM I ABLE TO DISPOSE OF TRASH?
All Food Zones will have bins to dispose of trash. If consuming gels or snacks while on the road, riders must ensure that they hold on to associated rubbish until they are able to dispose of this correctly. Let's maintain Desaru as a pristine area for all to enjoy.
WHAT HAPPENS IF I BREAKDOWN OR HAVE AN ACCIDENT ON THE COURSE?
If a rider has an accident or mechanical issues, there will be medical teams and support at selected Food Zones as well as along the route (mobile assistance). In addition to the support offered, each rider should bring spare inner tubes, air pump and any extra components that they may need with them.
WILL THERE BE MEDICAL ASSISTANCE AVAILABLE ON THE COURSE?
There are first aid stations set up in the L’Étape Malaysia Village, at the Start Line, at Food Zones, and at the Finish Line. There will also be medical teams among the riders on the route, in case riders need medical attention or transportation to a nearby first aid station.
WHERE DO I RECEIVE MY FINISHER MEDAL AND T-SHIRT?
Riders who complete the course will receive a Finisher’s Medal once they have crossed the Finish Line. The Finisher T-shirt will only be given to those who completes the 140km and 60km distances